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Handling Tech Problems

Common Tech Problems

Problem
Solutions
plugins needed Put a page with common browser plug-in links within your course (see the sidebar in Browsers and Plugins)
popups, viruses Tell students to turn off any popup blockers (these can exist in multiple programs such as their browser and their anti-virus program). Tell your students to get an antivirus programs and make sure it is configured correctly.
large file sizes (especially PP) See Content sidebar
student's ISP goes down Tell them to call their service and assure them it is not the district's server at fault. Suggest they use another computer with a different ISP temporarily (Tech Mall at Cuyamaca).
Last Updated: 05/08/2018
  • GCCCD
  • Grossmont
  • Cuyamaca
A Member of the Grossmont-Cuyamaca Community College District