Frequently Asked Questions

• What do I need to borrow a book? Students will need a student ID card or know your student ID number. You can get the ID card from the Tech Mall (room E-121) or at Admissions and Records (G-102).
• How long can I keep the book? Books may be checked out for 3 weeks. The loan may be renewed if no other student request them. Contact Circulation to renew a book loan.  
• Does the library have textbooks? The library does have some textbooks that students can borrow in the Reserves section. The Reserve books can be checked out for 3 hours to the entire semester. The books that do not check out for more than a day cannot leave the library. Contact Circulation for loan time for a certain book.
• Contact Circulation desk with additional questions at cuyamaca.circulation@gcccd.edu  or 
  call  (619) 660-4416 and leave a message.

• User name is firstname.lastname@students.gcccd.edu. Using the same username (firstname.lastname) you have for Self-Service. Include any assigned numbers or special characters, some usernames may not exceed 20 characters before the @.
• Password defaults to your birthday in 6 digits (mmddyy). Passwords may have expired and need to be changed. More information here: Log In Help page
• You may be able to reset your password if you have an alternative contact method registered with the college. If you do not, you will need to contact the Help Desk for help resetting passwords.
• You must be currently enrolled in this semester at Cuyamaca.
• Students outside the US/Mexico will be blocked until they get exempted. Instructions for exemption: https://www.gcccd.edu/it/ooc-accomodations.php
• If you still get the error message, contact the Help Desk (c-helpdesk@gcccd.edu or 619-660-4395).

If you get an error message saying that you have been blocked from logging in by the EZProxy Administrator, you can email c-helpdesk@gcccd.edu. Include your full name, student ID number, and the first part of the error message (so we know what the issue is). We will work on getting the issue resolved as quickly as possible.

Students located outside of the US and Mexico will be automatically blocked until they get exempted. Instructions to get exempted: https://www.gcccd.edu/it/ooc-accomodations.php

• You can log in to My Library Card to view all your library items that are borrowed, returned, overdue. You can also see how long a Reserve item may be checked out when looking in the catalog (or can check with Circulation for the loan time). You cannot put in requests/holds for books using the My Library Card, contact Circulation to place a hold. It does not give you access to electronic books or articles from the databases. 
  
• User name is firstname.lastname@students.gcccd.edu
  
• Password defaults to your birthday in 6 digits (mmddyy). Passwords may have expired and need to be reset. More information here: Log In Help page

• What if I need a calculator? For the Semester? Or for One day?
  Calculators available for semester checkout will be made available for Cuyamaca math students through a lottery system. We do have calculators available for a one day checkout as well during library open hours.
• What do I need to sign up for the lottery or bring in person to get a calculator? 
  Your name, your student ID number, and proof of enrollment in a Cuyamaca math class is required.  Being on the BOG list is also required for the semester long loan. Attach a screen grab to the email request that shows which Cuyamaca math class you are in or for in person requests bring a print out or show on your phone or laptop using Self-Service or Canvas.
• cuyamaca.circulation@gcccd.edu or (619) 660-4416

We do have a limited number of laptops and Wi-Fi hotspots that Cuyamaca students can borrow for the semester. The Wi-FI hotspots will provide a separate internet service from your home service to use for school work. Students will need to ask a Cuyamaca faculty or staff member to fill out a request form for the current semester. The employee can access it here: Faculty and Staff Services

Books - 25¢ per day ($100 maximum) 

Magazine/Journals – 25¢ per day ($50 maximum) 

Calculators - $1.00 per day ($150 maximum) 

Reserve Hourly - $1.00 per hour ($100 maximum) 

Reserve 1 day or longer - $3.00 per day ($100 maximum) 

Interlibrary loan - $3.00 per day 

• Students are blocked from administrative functions (registration, grades, drop/add classes) if they have any overdue materials or fines in any amount.  
• Contact Circulation desk cuyamaca.circulation@gcccd.edu  or 
  call  (619) 660-4416.

You can return all materials to the Circulation desk when the library is open. Laptops and Internet hotspots must be returned to the Circulation desk.

Books and calculators can be returned at any time. There is a drop off slot inside the building to the right of the wood doors. There is also a drop off box located outside the library, just left of the main doors.

Printing is available on the second floor of the library. Information on printing can be found here: Printing Guide. Ask Librarian for additional help. 

WEPA printing account: https://www.wepanow.com/login -

Username:  firstname.lastname@students.gcccd.edu 
Note: this is the same firstname.lastname as in Self-Service

Password= Defaults to your 6 digit date of birth (MMDDYY). 

Scanning is free. There are two computers with scanners on the second floor that can save the scanned documents to a flash drive, email, cloud storage, or printed. The print stations can also scan but scanned documents can only be printed or saved to a cloud storage.

Cost for printing:

• Black/White Single Sided: 10 cents
• Black/White Double Sided: 15 cents
• Color Single Sided: 50 cents
• Color Double Sided: 75 cents

To download books from EBSCO, you will need to download the Adobe Digital Editions app first and then create a personal account with EBSCO. The electronic books from Gale do not require this app, it downloads as a PDF and only one chapter at a time.

• instructions on downloading EBSCO eBooks

Link to directly download the Adobe Digital Editions app.

There is an EBSCO mobile app that connects you the library's OneSearch. You can read eBooks on this app, but it will not download them.

• Instructions on using the EBSCO mobile app

Link to download the EBSCO mobile app.

We have have seven study rooms on the second floor and Zoom rooms on the first floor. Rooms are available on a first come, first served basis. Students may use the Study Rooms for up to two hours at a time and renew the checkout if there is no other students waiting to use the room. The Zoom Rooms have no time limit right now. To checkout a room, please stop by circulation desk on the first floor. A student ID card or knowing your student ID number is needed. If demand for the rooms is high enough, we may limit the use of the rooms to groups of two or more students and not for individual student use.

Yes. On the first floor there is an area where you can eat called the Coyote Corner. There is also some food from the Cuyamaca Cares Pantry available and a microwave. It is next to the stairs going up to the second floor, opposite of the Circulation Desk. Drinks in a spill proof container can go upstairs to main part of the library.