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ICF
Instructional Computer Facilities
Pages within Instructional Computer Facilities

Contact

Sherri Braaksma
Instructional Computer Facilities Supervisor
Email: sherri.braaksma@gcccd.edu
Phone: phone: (619) 660-4381
Fax: Fax: (619) 660-4714

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Instructional Computer Facilities (ICF)

Services

  • Provide technology quotes
  • Software Licensing and renewals
  • Technology solutions for Teaching and Learning
  • Campus-wide Technical and Software Application Support
  • Problem-ticket tracking with Remedy Force

Support

The ICS Support Team provides customer-oriented support to members of the Cuyamaca College community to make the best use of technology on and off-campus through teamwork, universal access principles, and a proactive approach to identifying and solving problems. This includes installation, configuration and troubleshooting of District-owned desktops, laptops and related peripherals for Cuyamaca College faculty and staffThis team works closely with the Cuyamaca Help Desk, District Information Systems, and Instructional Media Services to resolve any number of instructional technology issues facing the campus as well as any outside events.

 

TechMall/Help Desk

The TechMall Support Team provides support to currently enrolled students with student ID’s, assistance with Blackboard and Web Advisor, as well as basic directives in the use of computer, peripherals and software applications. The TechMall staff offers a wide variety of technical and software support to help students, faculty and staff make the best use of technology on and off-campus. They are committed to provide quality service through teamwork and a proactive approach to problem identification and solution.
 

 Oversees

Committee Responsibilities

 Resources

Instructional Technology Planning

(Smart Classrooms/Computer Labs) 

 Forms

Purchasing Technogies

District Information Systems negotiates many agreements with hardware, software, peripherals, including Laptops and mobile devices. With these agreements, IS provides each campus with "District Standards" to follow when purchasing technology. Each agreement is reached with the district's priorities and obligations with each campus in mind. 

Such organized and centralized purchasing ensures our technology:  

  • Is compatible – hardware and software work together without conflict
  • Is safe and secure – we are protecting student and staff information
  • Is suitable – it is the best product to fulfill its purpose
  • Complies with license agreements – we are honoring the law
  • Can be sustained – we can support and service it in the long-term, AND we can pay for it in the short- and long-term 

Last Updated: 04/06/2017

Sherri Braaksma

Sherri Braaksma

Instructional Computer Facilities Supervisor

Instructional Computer Lab Technicians

Diane Kew
x4424 

Jennie Labarre 
x4226

Fred Geoola
x4470

Eva Zakaria
x4769

Katherine Meek
x4768

Helpdesk

x4395

Contact

Sherri Braaksma
Instructional Computer Facilities Supervisor
Email: sherri.braaksma@gcccd.edu
Phone: phone: (619) 660-4381
Fax: Fax: (619) 660-4714

  • GCCCD
  • Grossmont
  • Cuyamaca
A Member of the Grossmont-Cuyamaca Community College District